Privacy Policy

Last Updated: 03/26/2026

ZAR Floor Supply (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact us by phone, email, or form
• Place an order or request a quote
• Request product information or support

This information may include:

• Name
• Email address
• Phone number
• Business or company name
• Billing and shipping details

Automatically Collected Information

When you access our website, we may automatically collect certain information such as:

• IP address
• Browser type and version
• Device and operating system
• Pages visited and time spent on the site

This data is used to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Process orders and provide requested products or services
• Respond to inquiries and provide customer support
• Improve our website, services, and product offerings
• Communicate important updates or order-related information
• Maintain security and prevent fraudulent activity

3. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• IT and website service providers

These parties are required to protect your information and use it solely for the services they provide. 

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. Access to sensitive data is limited to authorized personnel only.

While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection of your information. 

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve performance.

You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact ZAR Floor Supply using the contact details provided on our website.